Who We Are

Adrienne Morgan was fine as always, but your underwriters were ridiculous. Asking for documents multiple times, then STILL getting the closing amounts wrong, which meant we had over $11,000 of "debt" wrapped into our home loan -- despite the fact I paid them off weeks prior to closing, and sent those docs TWICE. Also, asking for multiple copies of other things that I signed and dated, but you had to have my husband sign them since he's the one on the loan, DESPITE THE FACT THAT marriage is an EQUAL DEAL, and NO ONE in this entire half-a-million-dollar transaction would have made a single dime from us buying this house without ME -- I did all the paperwork, all the paper chasing, all the calling, all the emailing and texting, all the coordinating of Realtors and our two lenders (Fairway and Knock, our bridge loan lender), planned the repairs, inspections, literally EVERYTHING, and even found the damn house, yet because my husband makes more money than me, he's on the loan and everything is under his name for this loan? And because I was asked to pay off our debt (that debt that your underwriters failed to take out of our closing documents), and because North Carolina is a misogynistic state that refuses to see that marriage IS an equal deal, my name isn't on the loan, only the deed, but this means I no longer have any debt in my name, which means I have nothing reporting to the credit bureaus, so how long before my credit scores start tanking? Also, guess who makes sure we can pay the mortgage every month, and then actually pays the mortgage on time every month? Hint: not my husband, your precious bread winner. What happens if he dies? The loan isn't in my name... What happens then? No one has explained that to me. Guess I'm supposed to find another husband so he can take over the loan? I'm kidding... I'd sell this house and be back in Oregon in a week. So, I not only had to leave my beloved Oregon and the PNW to move here for his job, a company that also ignored and erased me, both of our home purchases here also ignored and erased me, even though I did all of the work so you people could make some money. Good job!!! Keep up that stellar work. FIVE STARS

Paulina and her team were amazing. Took care of everything in a timely manner, connected me with a very knowledgeable lawyer that also helped with the closing. 10/10 rating!!! I will definitely work with Paulina Krzysica and Fairway on future purchases.

Tara and her team did a great job staying up on everything. I came across a great home and the team went out of their way to make sure everything went well especially when we had to work fast.

We are glad you had a GREAT experience. Would you tell us what made it GREAT?

Tom is very professional and knows the importance of timelines, details and getting things done!

Great Communication, clear and precise instructions

The consistency and the information was stellar. Friendly and understanding. Glad we found Kayla!

How quickly she took care of everything.

She was very personable, knowledgable and efficient. Loved working with her. Definitely will recommend.

Ed was always proactive in his communication, very helpful whenever I had some questions. I felt he gave him honest advise, so I felt comfortable trusting him.

Josh was amazing to work with. Buying a new house can seem a bit scary, but he walked us through every step of the process.

From day 1 communication was wonderful. Fastest closing I can ever remember. You were available when we needed you.

how quickly it solves everything

Garry stayed in contact with us and answered any and all questions that we had in a timely manner. I will continue to do business with him and send anyone that I know to them!

When we first approached Mr. Vollmer, he listened to why we are in his office. We felt at ease and comfortable in talking with him . He is respectful in every way and explained everything to us what is needed to help us. We have been going to his office after our initial meeting and we feel welcome every time. We made the decision to do business with him because we trusted him.

Very happy today a lot of work, put everyone worked together like a family like so happy

Travis and his team are very quick to respond, creative at figuring out ways to get the job done and their communication skills are amazing. They got me closed a whole 9 days earlier than they originally said they would. Ive been using Travis and his team for years both personally and professionally!!

Chance is great at explaing things in detail to make you actually understand how the process works!

TIM WARD MADE IT GREAT!!! He is TOP NOTCH!!!

Tim was fabulous to work with - always available, responsive, and helped clarify any questions I had. He made this process easy and I’m very grateful!

Him and his team is very knowledgeable and always available for a quick chat or to answer an email question. It was a pleasure working with him!

Responsive, reasonable, good portal.

Both Laura and Roxie are the absolute best in terms of knowledge, professionalism, customer service and good humor. During the financing application period, we were in one state, while our new purchase was in another. Laura and Roxie did an outstanding job of assuring everything was complete, and was understandable to us. An excellent experience all around.

You were there for us immediately and made everything happen smoothly! Thank you!

The kindness and professionalism and care of our needs.

This was my first time buying a house and honestly could not have asked for a better or easier experience. Graham answered every question with ease and I could tell he had my best interest at heart. I’m so glad I used Graham and his team!

Willing to work with all my complications, and problems we ran into. And able to figure out ways to help me get what I needed done.

Pat was friendly and helpful

Kayla and her team were able to answer any questions we had along the way. She made us feel comfortable through this entire process.

Jamie and team where always on top of things communication skills where great

Excellent communication!

Communication was always great and the team always there to answer my questions.

Very reliable and handled things timely and very professional and efficiently

Brad and team made a stressful situation very manageable and easy. Appreciate all their work to make the closing simple!

Fast, responsive, and knowledgeable. April helped expedite our closing date which had a big impact on the seller's decision to accept our offer over a competing offer.

Great communication and I never felt alone in this process. Exceeded my expectations

Communication and exceptional help

Great communication

Ben was always friendly, available and willing to answer all of our basic questions!

They took time out of their schedule. Always there.

Scott was incredibly proactive in making sure I understood all of the process as a first time homebuyer. We were in regular communication and Scott explained all of the steps in great detail, guiding me through the process. With my house, everything seemed to happen at 5pm on a Friday and Scott was always available for my call.

Jane is very knowledgeable and diligent

Laura made everything clear and the process was absolutely amazing. I’m a first time buyer and they were absolutely amazing

Nick was always available when we had questions or needed help. He was great to work with.

Nick was able to help us find a lender that would work with our situation and guided us through the process every step of the way.

Luis is very professional on what he does and beyond that he does his job with passion and cares about us as customers. He’s always reachable for any questions or concerns we may have and gave us a sense of security during the whole process, we would never be more thankful to Luis for everything he did on his end to make our dream come true!

Mike made my experience easy and stress free. He was always available via phone, text, or email. He was very professional and friendly. Thank you Mike for helping me purchase my new home!!

Honesty and care for the clients

Lorna made 100 percent of our process super easy. She spoke directly and actively, took the time to explain things and was always patient with us. During the time we worked with Lorna, we spoke all business but somehow she managed to feel like a friend of ours. We’re very thankful we had the opportunity to work with Lorna. She will go above and beyond!!

Chris really cares about his clients & goes the extra mile for them 10/10 service I would 100% recommend him to my friends & family.

From start to finish, my experience with Fairway, Jameson, and his team was nothing short of outstanding. I've bought several homes over the last 12 years and this was by far the most stress free. Securing a mortgage can be complex and is pretty impersonal - it's usually a one-time experience and there are many specialists involved in the process. But the level of expertise, attention to detail, and responsiveness of every person I interacted with - whether it was a phone call, email, or text message - made everything really fast and seamless. Each person also took the time to listen and tailor their approach to match the direction I wanted to go - while still providing insightful and practical recommendations. Most importantly, while my past purchases were more transactional, this one was an emotional one. Jameson went above and beyond to show genuine care and empathy. If you're in the market for a mortgage - or are even thinking about buying a house one day - there's not a better option.

Professionalism. accuracy of the information provided and taking the time to explain process in detail. For someone who had never been through mortgage process before, Pam made it easy to understand and unsewered all my questions in depth.

Honest, friendly, experienced and expedient!

Melissa was so patient with us throughout this home buying process. Seeing as how we are first time homebuyers you can imagine we had lots of questions!! Melissa got us pre-approved quickly , guided us along each step . Thank you to Melissa and her team for making all our dreams come true! Our family can’t wait to make life long memories in our home!

Maybe a little more info on the forefront. Going into buying a home with blinders on, I wasn’t able to take it all the way off until the end.

Eric was personable, answered all my questions and was helpful every step of the process.

Shannon was helpful anytime we needed and at anytime of day!

Communication, experience and positive attitude

Helpful with explaining process Reality check

Provided individualized explanation of the process regarding our specifications. Very responsive and quick close. Overall very kind and friendly team!!

Communication was awesome.

The service was amazing!

Nothing less but greatness and superb professionalism!!!

Ryan was very good at communicating and made me feel like he valued my business.

Great communication, very smooth transaction, and the escrow closed in less than 20 days. Awesome

All the staff at fairway was friendly and and helpful in explaining the process. I loved how easy it was to get everything done with the app. The app was easy to use and provided helpful information. I never had to wait for an answer to a question.. Staff was friendly and professional and I would like to thank each one of the team I will not hesitate to recommend Fairway to anyone I know is looking to buy a house.

Professional!

Being able to break down complex information for the first time homebuyer is an artform you guys do well! Responsiveness to emails and text in a competitive house market was very helpful. Karth's strategy of locking in the interest rate before they went up was an amazing foresight. His expertise and experience really shows.

Leslie was direct and communicative throughout the entire process. Was very easy to deal with

Mark was very nice, always explained and made everything very straight forward and clear. As a first time home buyer I could not have asked for more. Very helpful, thank you!

The whole transaction was smooth

Ozzy and her team worked so hard to get us to closing! Were forever grateful

Clear communication and assurance during a stressful process. Very happy with our experience.

Blaine was there for us every step of the way if we had questions he had answers and he never left us worried

Friendly, efficient, always available if I had any questions.

The confidence and following through on all aspects. Speed was amazing. Had multiple avenues of access to Chris whenever I had a question and went over and beyond to get everything done.

Lucas and team are very attentive and professional as well as organized. Working with them made our job easy and that was truly appreciated. We look forward to working with them again.

Kathleen was on top of everything! She communicated everything in a very timely and clear manner. She is so pleasant!!

Mark makes you feel comfortable when buying a home, like you're speaking with a family member. Mark gets to know you personally throughout the process which makes it a whole lot easier to understand your loan and trust him to be your loan officer. I have dealt with other loan officers, but Mark stands out because I can rely on him to be honest, trustworthy, and know my loan is in good hands. With an unwavering work ethic, Mark continues to be my first call when I am back in the market to purchase a home.

Trey and his team were very responsive and professional. They made the process very easy.

Communication

Excellent customer service.

Easy smooth transaction

Less than 30 days from contract to close

Jacob and Conner were absolutely great to work with !!

Helpful and quick

Kolby was thorough and on top of the communication. Went smoothly

Keep us updated of the progress

Dan was very knowledgeable about the process and provided excellent explanations to me when I had questions. This is the first home I've ever purchased and this has been my first mortgage, so the initial processing seemed intimidating and daunting, but Dan answered any question I had and provided a "here's what you should expect next" summary.

Yes Good job

Brad has always done his best for us and is available when we need him. He's been great!

Kelli did an excellent job of keeping us informed throughout the process and explaining things that we had questions on. The electronic documents were easy to use.

Garett and his team kept us appraised of every deadline and requirement well in advance. Their pre-approval process gave the confidence to be aggressive with my offers. They were always responsive to requests for clarification. Garett even recommended a rate lock that ended up saving me thousands of dollars.

Prompt, Friendly, Knowledgeable, easy explanations.

Jen is absolutely phenomenal! I would recommend her to anyone. Not only is she an excellent communicator and very on top of things, she is incredibly kind and easy to work with. We can't thank her enough for everything she has done to make our experience so great.

Mary was always professional and explained everything clear and precise. She's absolutely amazing.

Fast service, communication!

Michael helped me out on every step of the home buying process. As a first time home buyer I was really stressed in the beginning. He was able to explain everything and had a lot of patience answering my questions / calls. I would recommend Michael to anyone who is looking for buying a house. Again, he was great to work with and made this process simpler than it is.

Everything alot of communication and help ill be reaching out for my second house in 2 years.

Paige’s dedication and availability to answer even the smallest questions is out of this world. She was amazing and made our process so easy for us. Paige really cared about our experience and making sure we were getting the best home and offer available to us. She is wonderful!